All orders are shipped via DPD or Royal Mail. Deliveries to UK Mainland, Scottish Highlands & Islands, Ireland & ROI and Channel Islands are charged are at a set rate. Orders over £100 excluding vat will be free of charge (UK Mainland Only). DPD deliveries are fully tracked and the customer should receive tracking info via SMS or Email with options to interact with the delivery. DPD consignments will also require a signature for proof of delivery. Royal Mail deliveries will be sent via 1st class post.
We also offer a local van delivery service for local businesses in the SO and PO areas at no extra charge. The minimum spend for this service is £15 excluding vat.
International Orders will have DPD or Air Mail options and are fully tracked. If your country is not listed then please go to the 'International Orders' section and complete our online form giving details of your requirements and location for an estimate of international carriage costs. Please make sure that the address information is correct and state the country you wish the item to be shipped to. We will then contact you by email with a delivery cost. PLEASE BE AWARE WE DO NOT SHIP TO THE UNITED STATES.
We endeavour to make sure your order is processed quickly and strive to ship it within one business day. However in some cases due to heavy order volume, it may take more than two business days to process your order or we may have to back order your order and will then ship as soon as it arrives, you should recieve an estimated dispatch date via email. In cases such as this please use the 'Recent Orders' button at the top of the web page or the 'Login' button to track and monitor your order. Of course if you have any queries about your order then please don't hesitate to contact us.
Local delivery service for business
As well as our speedy nationwide carriage service we also operate a daily van delivery for businesses within the local south coast area.