Orders & Delivery
- All orders will be shipped via DPD and deliveries to UK Mainland, Scottish Highlands & Islands, Ireland & ROI and Channel Islands are charged are at a set rate unless orders are over £100 excluding vat, in which case the delivery will be free of charge (UK Mainland Only). All deliveries are fully tracked and the customer should receive tracking info via SMS or Email with options to interact with the delivery. All orders will require a signature for proof of delivery.
- We also offer a local van delivery service for local businesses in the SO and PO areas at no extra charge. The minimum spend for this service is £15 excluding vat, orders under this amount will be charged at £5.00 per order.
- For International Orders, please click the 'International Orders' button on the left hand navigation bar and complete our online form giving details of your requirements and location for an estimate of international carriage costs. Please make sure that the address information is correct and state the country you wish the item to be shipped to. We will then contact you by email with a delivery cost. WE DO NOT SHIP TO THE US.
- We endeavour to make sure your order is processed quickly and strive to ship it within one business day. However in some cases due to heavy order volume, it may take more than two business days to process your order or we may have to back order your order and will then ship as soon as it arrives. In cases such as this please use the 'Recent Orders' button at the top of the web page or the 'Login' button to track and monitor your order. Of course if you have any quieries about your order then please don't hesitate to contact us.